| Personalization |
High — Tailored messaging to individuals |
Low — Scripted, one-size-fits-all |
Low — Broad, generic posts |
| ROI |
Highest — $36+ return for every $1 spent |
Low — High cost per contact |
Medium — Paid ads needed for reach |
| Scalability |
Extremely High — Automate and nurture at scale |
Limited — Manual effort for each contact |
High — But engagement often low |
| Intrusiveness |
Low — Permission-based engagement |
High — Cold calling disrupts |
Low — Passive visibility |
| Lead Quality |
Strong — Action-based engagement (clicks/downloads) |
Inconsistent — Hard to verify real intent |
Variable — Likes don’t mean interest |
| Measurability |
Very High — Opens, clicks, downloads, replies |
Limited — Manual tracking, few metrics |
Basic — Hard to tie actions to real conversions |