Terms of Use

Effective for all visitors and clients of thinktaraglobal.com 

ThinkTara Global Private Limited  ·  thinktaraglobal.com  ·  sales@thinktaraglobal.com 

38/4/1, First Floor Office, No. 103 Krushna Park, Dukirkline, Pune City, Pune, Maharashtra, India – 411014 

CIN: U73100PN2025PTC240087  ·  Udyam: UDYAM-MH-26-0890056  ·  Startup India: DIPP204613 

Last Updated: April 2025 

These Terms of Use (“Terms”) constitute a legally binding agreement between you (“you” or “your”) and THINKTARA GLOBAL PRIVATE LIMITED (“ThinkTara Global”, “Company”, “we”, “us”, or “our”), a private limited company incorporated under the laws of India, having its registered office at 38/4/1, First Floor Office, No. 103 Krushna Park, Dukirkline, Pune City, Pune, Maharashtra, India  411014, with CIN U73100PN2025PTC240087. 

By accessing, browsing, or using this Website in any manner, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must immediately cease using the Website. 

1. DEFINITIONS

1.1  “Website” means the internet platform operated by ThinkTara Global, accessible at www.thinktaraglobal.com, including all pages, subdomains, content, and features. 

1.2  “Revenue Consulting Services” means all boutique revenue architecture, strategy, process design, CRM configuration, outreach development, sales enablement, and related advisory services offered by the Company under its primary consulting practice. 

1.3  “Lead Generation Services” means B2B demand generation services including content syndication, email marketing, MQL/HQL/BANT lead qualification, appointment setting, telemarketing, and related campaign services offered by the Company to select clients. 

1.4  “Services” means collectively the Revenue Consulting Services and Lead Generation Services, as the context requires. 

1.5  “Client” means any individual, company, or entity that enters into a commercial agreement with the Company to procure any of the Services. 

1.6  “Engagement” means a defined consulting or lead generation assignment agreed between the Company and a Client under a signed agreement or proposal. 

1.7  “Confidential Information” means all non-public, commercially sensitive, strategic, financial, operational, or technical information shared between the parties in connection with an Engagement, whether marked confidential or not. 

1.8  “Deliverables” means all documents, frameworks, strategies, configurations, systems, scripts, reports, and other outputs produced by the Company during an Engagement and handed over to the Client. 

1.9  “Personal Data” means any information relating to an identified or identifiable natural person, as defined under applicable data protection laws including GDPR, DPDP Act 2023, and CCPA. 

1.10  “Terms” means this Terms of Use document, as updated from time to time and published on the Website. 

2. ABOUT THINKTARA GLOBAL

ThinkTara Global is a boutique revenue consulting practice founded in March 2025 and incorporated as a Private Limited Company under the Companies Act, 2013. The Company operates two service lines: 

  • Revenue Consulting – the primary practice, offering structured 30, 60, and 90-day engagements to B2B technology companies to build complete revenue architectures including ICP definition, positioning, sales process design, CRM configuration, outreach systems, and team enablement. 
  • Lead Generation – a specialist service offered to select clients, encompassing content syndication, email marketing, MQL and HQL lead qualification, BANT-based qualification, appointment setting, and telemarketing campaigns. 

ThinkTara Global holds the following certifications and registrations, which govern its internal quality, security, and privacy management practices: 

  • ISO 9001:2015 – Quality Management System 
  • ISO/IEC 27001:2022 – Information Security Management System 
  • ISO/IEC 27701:2019 – Privacy Information Management System 
  • MSME Registration – Udyam Registration Number UDYAM-MH-26-0890056, Government of India 
  • Startup India Recognition – Certificate No. DIPP204613, valid until 31 March 2035, Department for Promotion of Industry and Internal Trade 

These certifications reflect the Company’s commitment to quality delivery, information security, and privacy management across all its service lines.

3. ELIGIBILITY

By using this Website, you represent and warrant that: (a) you are at least 18 years of age or the age of majority in your jurisdiction; (b) you have the legal capacity to enter into binding agreements; (c) if acting on behalf of a company or organisation, you have authority to bind that entity to these Terms; and (d) your use of the Website does not violate any applicable law or regulation. 

Use of the Website is void where prohibited. The Company may restrict access to any person who does not meet these eligibility criteria, at its sole discretion. 

4. WEBSITE USE AND ACCESS

Subject to these Terms, you are granted a limited, non-exclusive, revocable, non-transferable licence to access and use the Website solely for the purpose of exploring and enquiring about the Company’s services. 

You agree that you shall not: 

  • Use the Website for any unlawful, fraudulent, or unauthorised purpose; 
  • Attempt to gain unauthorised access to any part of the Website, its servers, databases, or associated systems; 
  • Upload, transmit, or introduce any virus, malware, trojan, ransomware, or other harmful code; 
  • Engage in data scraping, harvesting, mining, or automated collection of any content or data from the Website; 
  • Reproduce, republish, distribute, or commercially exploit any content from the Website without prior written consent; 
  • Impersonate any person, entity, or misrepresent your affiliation with any organisation; 
  • Use the Website to transmit unsolicited commercial communications or spam; 
  • Interfere with, disrupt, or attempt to disable any feature or security mechanism of the Website. 

The Company reserves the right to suspend or permanently terminate your access to the Website, without notice or liability, for any violation of these Terms or applicable law. 

6. SERVICE ENQUIRIES

Submitting an enquiry through the Website – whether via a contact form, email, chat, or any other channel – does not constitute a binding agreement between you and the Company. All enquiries are non-binding and subject to the Company’s review, acceptance, and availability. 

The Company reserves the right to accept, decline, or not respond to any enquiry, without assigning any reason, and without incurring any liability. 

By submitting an enquiry, you consent to being contacted by the Company via phone, email, or other channels to respond to your enquiry and to provide relevant information about the Company’s services. You may opt out of non-essential communications as described in the Privacy Policy. 

7. REVENUE CONSULTING SERVICES - TERMS

Nature of the Engagement 

Revenue Consulting engagements are senior-led, time-defined assignments designed to build, implement, and hand over complete revenue architectures. Every engagement is conducted on the basis of a signed proposal or agreement between the Company and the Client, which takes precedence over these general Terms in the event of any conflict. 

Deliverables and Ownership 

All Deliverables produced during a Revenue Consulting engagement – including ICP documents, positioning frameworks, sales process documentation, CRM configurations, outreach sequences, scripts, dashboards, and handover packs – are the permanent property of the Client upon handover. The Client is granted an irrevocable, perpetual, royalty-free licence to use all Deliverables independently following the conclusion of the engagement. There is no ongoing dependency on the Company to operate any Deliverable. 

Senior-Led Commitment 

ThinkTara Global operates a maximum of two concurrent client engagements at any time. Every engagement is conducted by senior practitioners – the consultant who engages with the Client in discovery is the consultant who delivers the work. The Company does not subcontract consulting work to juniors or third parties without the Client’s prior written consent. 

Client Cooperation 

The success of a Revenue Consulting engagement depends on active Client participation. The Client agrees to: (a) make the founder or CEO available for the Day 1 strategy session and subsequent sessions as required by the engagement structure; (b) provide access to relevant tools, data, and team members in a timely manner; (c) review and provide feedback on Deliverables within agreed timeframes; and (d) not delay, obstruct, or deprioritise the engagement in a manner that prevents the Company from fulfilling its obligations. 

Engagement-Specific Confidentiality 

In the course of a Revenue Consulting engagement, the Company will have access to sensitive business information including revenue figures, client details, team performance data, internal strategies, and commercial plans. The Company treats all such information as strictly confidential. Engagement-specific confidentiality obligations are detailed in the signed engagement agreement and survive the termination of the engagement for a period of three years. 

No Guarantee of Outcomes 

The Company commits to delivering all agreed Deliverables to the highest standard. However, the Company does not and cannot guarantee specific revenue outcomes, pipeline volumes, conversion rates, or commercial results from the implementation of any Deliverable. Revenue performance depends on numerous external factors including market conditions, buyer behaviour, competitor activity, and the Client’s own execution – all of which are outside the Company’s control. 

8. LEAD GENERATION SERVICES - TERMS

Nature of the Service 

Lead Generation Services are campaign-based demand generation services delivered under a separate service agreement or statement of work. These services are offered to select clients and are not available through the Website as a self-serve product. 

Deliverables and Quality 

All leads, appointments, contacts, and campaign outputs delivered by the Company are generated using commercially reasonable qualification processes based on mutually agreed campaign criteria including target industry, job title, company size, geography, and qualification questions. The Company does not warrant that delivered leads will result in sales conversion, commercial transactions, or revenue. Lead quality is assessed against the agreed qualification criteria, not against the Client’s internal conversion performance. 

Client Responsibilities 

The Client is solely responsible for: (a) managing all post-delivery sales engagement, follow-up, and CRM handling; (b) ensuring their internal sales team responds to delivered leads within a commercially reasonable timeframe; (c) providing accurate targeting criteria, content assets, and approvals in a timely manner; and (d) ensuring that their use of delivered data complies with applicable data protection and anti-spam laws in their jurisdiction. 

Third-Party Dependencies 

Lead Generation Services may involve third-party data providers, telemarketing contractors, email infrastructure providers, and technology platforms. While the Company exercises commercially reasonable diligence in selecting and managing these providers, it does not accept liability for data inaccuracies, deliverability issues, or service interruptions caused by third-party systems beyond its direct control. 

Dispute Window 

Any concerns regarding lead quality or campaign delivery must be raised in writing within seven business days of delivery. After this window, deliverables are deemed accepted. Remedial options – including replacement leads or campaign adjustments – are at the Company’s sole discretion and do not include monetary refunds unless expressly agreed in a signed agreement. 

Compliance 

All lead generation activities conducted by the Company comply with applicable data protection and marketing regulations including the GDPR (EU), CCPA (California), DPDP Act 2023 (India), CAN-SPAM Act (USA), ePrivacy Directive (EU), and TRAI Telecom Commercial Communications Customer Preference Regulations (India). The Company operates under ISO 9001:2015 and ISO/IEC 27001:2022 certified quality and security management systems. 

9. INTELLECTUAL PROPERTY

All content on the Website – including text, design, graphics, logos, icons, images, brand elements, the ThinkTara name, and all associated intellectual property – is the exclusive property of ThinkTara Global Private Limited or its licensors, and is protected under applicable copyright, trademark, and design laws. 

You may not copy, reproduce, republish, distribute, transmit, modify, create derivative works from, or commercially exploit any Website content without the prior written consent of the Company. 

The ThinkTara name, logo, and tagline “Revenue, Engineered” are proprietary marks of the Company. Nothing on the Website constitutes a grant of licence to use any Company mark. 

Deliverables produced for Clients under a consulting or lead generation engagement are separately governed by the ownership provisions in the relevant engagement agreement. General Website content rights remain with the Company regardless of any Client relationship.

10. CONFIDENTIALITY

Any Confidential Information received from the Company in connection with an enquiry, proposal, or engagement shall be treated as strictly confidential. You agree not to disclose, reproduce, or use such information for any purpose other than evaluating or executing the relevant engagement. 

This obligation does not apply to information that: (a) is or becomes publicly available through no breach of these Terms; (b) was already in your possession prior to disclosure; (c) is independently developed without reference to the Confidential Information; or (d) is required to be disclosed by law or regulatory order, provided prompt notice is given to enable the Company to seek protective measures. 

Confidentiality obligations survive termination of these Terms and any engagement for a period of three years. 

11. THIRD-PARTY CONTENT AND LINKS

The Website may contain links to third-party websites or references to third-party services. These are provided for convenience only and do not constitute an endorsement, approval, or recommendation by the Company. The Company accepts no responsibility for the content, accuracy, legality, or security of any third-party website or resource. 

Accessing third-party links is at your own risk and subject to the terms and privacy policies of those third parties. 

12. DISCLAIMER OF WARRANTIES

The Website and all its content are provided on an “as is” and “as available” basis without any warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. The Company does not warrant that the Website will be uninterrupted, error-free, or free of harmful components. 

No content on the Website constitutes professional advice. You are solely responsible for verifying the applicability of any information to your specific circumstances before acting upon it.

13. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, the Company, its directors, officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of revenue, loss of data, loss of goodwill, or business interruption, arising from or in connection with your use of the Website or the Services. 

In respect of Revenue Consulting engagements, the Company’s total aggregate liability for any claim shall not exceed the total fees paid by the Client for the specific phase of the engagement to which the claim relates. In respect of Lead Generation Services, total liability shall not exceed the total campaign fees paid in the 30 days preceding the claim. 

In respect of Website use only, where no commercial engagement exists, the Company’s total liability shall not exceed INR 10,000. 

Nothing in these Terms limits liability for fraud, wilful misconduct, or any liability that cannot be excluded or limited under applicable law. 

14. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless ThinkTara Global and its directors, officers, employees, agents, and representatives from and against any claims, liabilities, damages, penalties, costs, and expenses (including reasonable legal fees) arising from: (a) your breach of these Terms; (b) your use of the Website in violation of any applicable law; (c) any content or data submitted by you to the Website; or (d) any negligence, fraud, or wilful misconduct on your part. 

15. MARKETING USE OF CLIENT NAME

With prior written or documented consent, the Company may reference a Client’s name and a brief description of the engagement type in its marketing materials, case studies, website, and presentations, for the limited purpose of indicating a commercial relationship. The Company will not use Client logos, names, or details in a misleading context. 

Clients may revoke consent at any time by providing 30 days written notice, after which the Company will remove such references from future materials. Case studies may be anonymised and published without identifying the Client, unless the Client objects in writing. 

16. ANTI-SPAM AND COMMUNICATION

By submitting your contact details through the Website, you consent to receiving communications from the Company regarding its services, including responses to your enquiry, relevant updates, and service-related information. You may opt out at any time by following the unsubscribe instructions in any communication or by contacting sales@thinktaraglobal.com. 

The Company does not sell, rent, or share your contact information with third parties for unsolicited marketing. All outbound communications from the Company comply with applicable anti-spam regulations including CAN-SPAM (USA), ePrivacy Directive (EU), CASL (Canada), and TRAI regulations (India). 

17. NON-SOLICITATION

During any engagement with the Company and for a period of twelve months following its conclusion, you agree not to directly or indirectly solicit, recruit, or engage any employee, contractor, or consultant of the Company without prior written consent. Violation of this clause entitles the Company to seek injunctive relief and claim damages without limitation. 

18. FRAUDULENT RECRUITMENT DISCLAIMER

ThinkTara Global does not authorise any third party to collect money or any consideration from individuals in exchange for employment or business opportunities. All genuine communications from the Company originate from official sales@thinktaraglobal.com email addresses. Any suspicious communication should be reported immediately to sales@thinktaraglobal.com. The Company disclaims all liability for losses arising from fraudulent impersonation and reserves the right to pursue criminal prosecution against such parties. 

19. MODIFICATIONS TO TERMS AND WEBSITE

The Company reserves the right to modify these Terms at any time. Changes take effect immediately upon publication on the Website. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms. You are advised to review these Terms periodically. 

The Company may modify, suspend, or discontinue the Website or any feature at any time without notice or liability. 

20. GOVERNING LAW AND JURISDICTION

These Terms are governed by and construed in accordance with the laws of the Republic of India. Any dispute arising out of or relating to these Terms, the Website, or any engagement with the Company shall be subject to the exclusive jurisdiction of the courts at Pune, Maharashtra, India. 

You irrevocably waive any objection to the jurisdiction or venue of such courts. 

21. GENERAL

21.1  Entire Agreement – These Terms, together with the Privacy Policy and any signed engagement agreement, constitute the entire agreement between the parties regarding the subject matter herein. 

21.2  Severability – If any provision is found invalid or unenforceable, it shall be severed, and the remaining provisions remain in full effect. 

21.3  No Waiver – Failure to enforce any right does not constitute a waiver of that right. 

21.4  Assignment – You may not assign your rights or obligations under these Terms. The Company may freely assign its rights. 

21.5  Force Majeure – The Company shall not be liable for any failure or delay caused by events beyond its reasonable control. 

21.6  Contact – For questions about these Terms, contact: sales@thinktaraglobal.com or write to 38/4/1, First Floor Office, No. 103 Krushna Park, Dukirkline, Pune, Maharashtra – 411014.